Guides
Clear answers, before you begin.
Plain-English guides to the legal processes people most often ask us about, with links to the official sources. General information only, not advice on your situation.
Representing yourself
- What is a McKenzie Friend?
What a McKenzie Friend can and cannot do in the civil and family courts of England and Wales, how to ask the court, and when one helps. - Making an employment tribunal claim: step by step
The stages of an employment tribunal claim in England and Wales, from grievance and Acas early conciliation to the ET1, the response and the final hearing. - How to write a witness statement
How to write a clear witness statement for a civil court or employment tribunal in England and Wales: structure, style, exhibits and the statement of truth. - How to prepare a hearing bundle
What a court or tribunal hearing bundle is, what goes in it, how to order and paginate it, and who is responsible for preparing it. - Schedule of loss: what it is and how to prepare one
What an employment tribunal schedule of loss is, the headings it usually covers, and how to keep it accurate and up to date. - Public access barristers: instructing a barrister directly
How the public access (direct access) scheme lets you instruct a barrister without a solicitor in England and Wales, what to expect and how to prepare your papers. - What can a paralegal do in England and Wales?
What paralegal services cover, the six reserved legal activities only authorised people can carry out, and how to choose the right support.
For employers
- The Acas Code on disciplinary and grievance procedures: a guide for small employers
The key steps of the Acas Code of Practice on disciplinary and grievance procedures, the right to be accompanied, and why following it matters at tribunal.
For law firms
- Outsourcing paralegal work: a guide for law firms
Which casework law firms commonly outsource to independent paralegals, and how to set up scope, confidentiality, conflict checks and supervision.

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